Support and Assistance

We know problems arise, that's why we're here to serve you twenty-four hours a day, seven days a week. Call any time of the day or night and leave your problem with either a help desk technician or on our voice messaging system. We'll make it our top priority to find a solution to your inquiry as quickly as possible.

If you need further assistance, secondary support technicians are also available Monday through Friday 8:00 AM to 8:00 PM at 918-463-2921.

If you need to speak to a support technician about your telephone service, please call 918-463-2921. Our representatives will be happy to assist you.


Internet Connection Speed Test


ICSI Netalyzer


Settings for email clients (Thunderbird, Outlook Express, etc.):

POP3 Server = mail.crosstel.net Port # 995, Use SSL = Yes
IMAP Server = mail.crosstel.net Port # 993, Use SSL = Yes
SMTP Server = smtp.crosstel.net Port # 465 (for SSL) or 587 (for TLS)

NOTE - If your email client does not mention "SSL" or "TLS", look for an option to enable "Encryption".

Authentication will be username@crosstel.net and your password.

For a more in-depth example of setting up your email client, please click here.

For web-based email, go to: login.crosstel.net.

To change your email password, go to: password.crosstel.net



 

 

Copyright © 1911-2018 Cross Telephone, Inc.