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Enterprise Solutions Customer Resources

Welcome to the Cross' "Enterprise Solutions" Customer Resources Page! We are dedicated to providing you the tools needed to continue to learn your new system. We encourage you to explore the knowledge base we have created for you here. Information will be regularly updated.

If you are having issues with your system and you need to contact Service and Support you can call us at 1-800-828-6567, Option 2.



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Portal Links

Smart Office Customer Portals allow users to access the various elements of their system. The information needed to access these portals will have been provided to you by our Enterprise Team during activations. If you are unable to access a portal please call us at 1-800-828-6567, Option 3.



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Get the App

Get business moving! Download the app below for your device so you can being using your Smart Office Mobile Client (if subscribed). Both Smart Office for Mobile and Smart Office Collaboration are available for Apple and Android devices. The "Collaboration for Mobile" app will be needed for guests who would like to join a hosted collaboration via a mobile device.

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Training Materials


Our Smart Office Suite offers a full range of services to keep your business moving. Learn the basics of your new phones and new Smart Office System using the resources below. *Note file & video links will take you to external website which will open in a new window.










Phone Features


Poly phones using Smart Office provide all of the traditional features of a PBX. The materials below will help you learn how to access the features on your new phones. Note video links will take you to external website which will open in a new window.







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