Cross Voice Internet Phone Cross Voice Internet Phone



Notifications

This institution is an equal opportunity provider and employer.

Rate Change
7/12/2023
The Oklahoma Corporation Commission has approved a rate increase on the Oklahoma Universal Service Fund rate. Effective August 1, 2023, the new rate will be $2.02 per month. The OUSF provides funding, in coordination with Federal Programs, for qualified Oklahoma schools, libraries, health care facilities, and rural telecommunications companies. Cross Telephone does not keep this money. We simply collect the funds and pass them on to the Oklahoma Universal Service Fund.

VoIP and 911 Service


There are circumstances that could prevent E911 service from being available to the Customer or could be in some ways limited by comparison to traditional E911 service. Circumstances that could potentially affect VoIP service are loss of electrical power, broadband connection fails, Customer is using a non-native telephone number, relocation of the Customer’s IP-compatible telephone or other equipment, and delays that may occur in making a Registered Location available in or through the Automatic Location Identification database . This list is not exhaustive. VoIP 911 calls may not connect to the Public Safety Answering Point (“PSAP”), or may improperly ring to the administrative line of the PSAP, which may not be staffed after hours, or by trained 911 operators. VoIP 911 calls may correctly connect to the PSAP, but not automatically transmit the user’s phone number and/or location information.