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Voice
Services

Always connected. Always clear.

Voice Services

*Not available in all areas

Traditional & VoIP

Cross has voice options to suit everyone’s needs. (Available services may depend on your local service area.)

Starting at $27.16/mo

GET SERVICE

Get Add-Ons!

(One type, you choose!)

  • Standard Call Forwarding: Sends all your calls to another number you specify.
  • Selective Call Forwarding: Forward up to 8 selected numbers to another number.
  • Call Forwarding/Don’t Answer: Forwards your calls to the number you specify, but gives you a chance to answer the phone at home within predetermined number of rings before call is forwarded.
  • Call Forwarding/Busy: Program your phone to automatically transfer incoming calls to the number you specify if your line is busy.

$2/mo

Get call forwarding, call waiting, 3-way calling, auto call back, auto recall, caller ID, and user transfer together.

$13.25/mo

Permanently block RoboCalls by purchasing this feature for only $35 and never pay again -or subscribe to it as a service for only $1.25 per month. Terminating Call Manager (TCM) comes with a call-blocking feature at no additional cost.

How does it work? When a number calls in that is recognized as a RoboCall, the system challenges the caller by asking them to press #1 to ring through to the line–all of this happens before your home phone ever rings! You can manage your “allowed” and “blocked” numbers right from your phone.

Incoming call tone while on the line. Put the first caller on hold, answer the new call, and switch back and forth.

$2/mo

Connect with two different people in separate locations at the same time. You’ll have the option to put one person on hold while you talk to the other.

Available upon request.

$6.95/MO

View the originating name and telephone number of an incoming call after the second ring.

Residential: $5.75/mo

Business: $7.75/mo

Available upon request.

Basic $4.95/MO +$0.10 per minute. *Detailed billing included.

Unlimited (residential only) $25/MO.

  • 250 minutes $20/MO
  • 500 minutes $37.50/MO
  • 1000 minutes $70/MO

Detailed billing $2.50/MO

Lifeline Program

Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount. See if you are eligible by reviewing the information available at LifelineSupport.org.

AM I ELIGIBLE?
APPLY

The first step in receiving your LifeLine Discount on your Cross service is to apply through the National Verifier, the “Apply” link above will take you to the application website. As a LifeLine service provider, we are here to help you through this process. Please call 1-800-828-6567 if you need assistance applying for, or re-certifying your LifeLine Benefit.

*Remember, only one LifeLine discount per household is allowed.