Lifeline is a federal program dedicated to making phone and internet service more affordable for low-income households. This benefit provides eligible consumers with a monthly discount of up to $9.25. Consumers living on Tribal lands are eligible for an enhanced discount of up to $34.25 per month.

• USAC’s Lifeline Support Center helps you apply for the program, understand eligibility requirements, and keep your benefit current through an annual recertification process.
• Lifeline consumers must apply for Lifeline and then sign up with a participating phone or internet company, re-certify annually, and keep their information up to date.
• Phone or Internet company enrolls you in the Lifeline program, manages your service, and answers questions about your service, phone or wwwice, or bill.

Lifeline is the FCC’s program to help make communications services more affordable for low-income consumers. To participate in the Lifeline program, consumers must either have an income that is at or below 135% of the Federal Poverty Guidelines or participate in certain federal assistance programs, such as the Supplemental Nutrition Assistance Program (SNAP), Medicaid, Federal Public Housing Assistance, Supplemental Security Income, the Veterans and Survivors Pension Benefit, or certain Tribal Programs. You can see if you are eligible by reviewing the information available at LifelineSupport.org.

The first step in receiving your LifeLine Discount on your Cross service is to apply through the National Verifier, the “Apply” link above will take you to the application website.

*Remember, only one LifeLine discount per household is allowed.

As a LifeLine service provider, we are here to help you through this process. Please call 1-800-828-6567 if you need assistance applying for, or recertifying your LifeLine Benefit.